Legal notice

Legal notice

This website, pawbrio.co.uk, is operated by Pawbrio.

Company details
Business address: Office 1, Izabella House, 24–26 Regent Place, Birmingham, B1 3NJ, United Kingdom (this is not a returns address — return addresses are provided by email when a return is approved).
VAT registration: not VAT registered unless stated on your invoice.

Contact
Email: support@pawbrio.co.uk
Phone: 07957 458362, Monday to Friday, 9am–5pm
We aim to reply to all messages within two working days.

Consumer rights
Nothing on this website affects your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You have the right to cancel an online order within 14 days of receiving it, and we offer a 30-day returns period on unused items. Full details are in our Return and Refund Policy and Shipping Policy.

Dispute resolution
If you have a complaint, please contact us first at support@pawbrio.co.uk so we can put it right. If we cannot resolve it, the European Commission's online dispute resolution platform no longer applies to UK traders; you may contact Citizens Advice or your local Trading Standards office for independent advice.

Content and trademarks
Pawbrio, the Pawbrio logo and the content of this website are the property of Pawbrio or its licensors and may not be reproduced without permission. Product images and descriptions are provided in good faith; please check sizes and specifications on each product page before ordering.